Introduction

Retail Shop Assistant

Welcome to the Toys R Us world of awwwesome, where we want your little ones imaginations to run free!

Toys R Us and Babies R Us are well established international brands. Commonly referred to as the “World’s Greatest Toy Stores”, Toys R Us SA currently boasts 60+ physical stores, two of which are located in Namibia, botswana and Zambia, as well as an ALL NEW AWWWESOME online store. The key focus of the group is to ensure that customers, young and old, from children to grandparents, are offered an amazing range and experience, complimented by great value!  Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance?

Then we are looking for a Shop Assistantand we would like you to join our Clearwater team!!

Job purpose:
Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:
1. Sales driven
2. Fantastic customer service skills
3. Tenacious
4. Highly motivated and target driven
5. Excellent selling and communication skills
6. Merchandising

Key Performance Areas
1. Providing AWESOME customer service to give customer a WOW experience
2. Attend to unique and individual shopping needs of each customer and always put the Customer first
3. Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
4. Adhere to all basic customer service standards
5. Determining customers’ requirements and advising on product range, price and warranties
6. Demonstrating, explaining and advising on products to customers
7. Selling goods and most importantly add on sales and services
8. Ensuring that goods are correctly priced and displayed
9. Ensure promotions are executed timeously and execution is planned in advance
10. Adherence to all merchandising/layouts and housekeeping standards and schedules
11. Preparation, implementation and maintenance of all advertised sales promotions timeously
12. Reporting on fast and slow sellers to the Store Manager
13. Participating in stock takes and stock counts
14. Minimize stock loss
15. Minimize expenses in area of responsibility
16. Maximize sales in all areas
17. Protect Company’s assets in area of responsibility

Entry Requirement

1. Matric Certificate
2. 6 (six) months retail experience
3. Must have own or reliable transport to be able to work shifts

General

1. To undertake any other relevant duties requested by Senior Management
2. To undertake all mandatory and service training as required
3. Maintaining the strict confidentiality of all information
4. To undertake an appraisal and personal development review regularly
5. To take responsibility and accountability for being up to date with current SOP’s
6. Co-operating fully in the introduction of any new technology and new methods.

Dis-Chem Pharmacies – Medicare has a an opportunity for a security guard to Render a security service in terms of the Private Security Industry Regulations Act 56 of 2001 as amended for the Dis-Chem Group that meets Dis-Chem’ security requirements to protect assets, property and staff by creating a safe and secure environment, through identifying signs of criminal activities or disorder and investigating disturbances while adhering to legislation relevant to the industry and best practice.

Minimum Requirements…

Essential:

• Grade 12 – Matric or a Senior Certificate
• Proof of COVID-19 Vaccination Certificate
• Grade C accreditation with the PSIRA
• A general minimum exposure of at least 3 years in the retail industry, such as shopping malls and warehouses

Advantageous:

• At least 1 year specific previous experience in a similar role

Job Specification…

• Be vigilant and alert of surroundings to identify suspicious activities and apprehend criminals or remove violators according to the legal authority invested in the industry and Dis-Chem standard operating procedures for the specific post through.
• Random patrols of the premises on regularly basis to ensure optimal visibility and reduce risks.
• Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrian’s access points to allow entry only to individuals with the correct authorization.
• Investigate and report signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting Dis-Chem assets.
• Be clearly visible as far as reasonably possible as deterrent to discourage criminal activities, prevent theft, – damage, – personal injury, and other dishonourable acts.
• Be professionally courteous and friendly, approachable, and willing to help others when receiving guests, customers and employees.
• Access control – searching of staff, suppliers and company merchandisers.
• Maintain and complete all registers and occurrence books.
• Cancel staff purchasers and goods declared.
• Supervise and check refuse removal according to Dis-Chem standards
• Protect the property and assets of the business from all dishonest persons, action or any acts of malicious behaviour that could result in the company suffering loss.
• Be present at your post at all times when on duty.
• Practice good customer service relations for all Dis-Chem internal and external customers.
• Report any unusual or suspicious behaviour by staff, customer or suppliers.
• Opening and closing procedures-to be present observant and vigilant at the opening and closing of the site.
• Ensure that all doors and windows are locked at the end each day.
• Ensure that all water taps turned off when applicable.
• Do continuous personnel frisking and searches on a daily basis.
• Do thorough and proper vehicle searches throughout the day.
• Report any suspicious incidents verbally to management in detail with the submission of a written detailed report as soon as conveniently possible.
• Contact policing and emergency authorities and make written or verbal reports to law enforcement officers when needed as legally required and in accordance of Dis-Chem procedures.
• When problem situations or crisis arise or have been dealt with to maintain observing surroundings and report to management on findings and or changes in identified that intensify the situation.
• After a crisis, report the incident to management, the police or the appropriate authorities (such as the fire services in the case of a fire outbreak) with a detailed written report concerning the incident and your activities around the incident.
• Monitor the alarm systems and or video cameras and operate detecting/ emergency equipment when needed.
• When working during the night or alone e.g. after hours render on-going surveillance of the premises by patrolling the grounds and using closed-circuit camera monitoring or alarm systems to detect and investigate suspicious activities to ensure that only legal entrance to the premises is maintained.
• In emergency situations provide assistance and the emergency teams e.g. alert first responders, clinic sisters, managers etc.
• Maintain order during evacuation procedures and at assembly points by providing exact directions or decisive actions to ensure the safety of lives and property by preventing stampedes and breakdown of law and order or illegal entrance to the premises.
• Offer on-going security advice and safety warnings and tips to ensure that all security and safety precautions are adhered to.
• Be vigilant – watch out for any suspicious activities that may mean a breach in security measures that have been put in place on the site.
• Interpret quickly whatever is seen and act accordingly.
• Respond quickly and correctly during crisis – be alert to avoid being caught unaware.
• Know how best to respond to various dangerous situations according to industry and Dis-Chem standard operating procedures.
• Getting help – During some very dangerous situations (such as armed robbery attacks or assaults with deadly weapons), waste no time in calling the police to prevent loss of lives or property.
• Take accurate notes of unusual occurrences and daily activities.
• Enforce rules and regulations to prevent criminal activity before it happens.
• Perform special duties – receive phone calls, respond to text and email messages, and run vital errands for the department according to Dis-Chem and industry standard operating procedures.

Competencies

Essential:

• PSIRA knowledge
• Fire emergency and relevant Health and Safety Training and exposure
• English – Read, write and speak well as it is the organization’s official language.

Advantageous:

• 3^rd Language

Special conditions of employment:

• PSIRA registered.
• Grade C PSIRA accreditation.
• Fully Vaccinated against COVID-19  (proof of vaccination certificate)
• South African
• MIE, clear criminal and credit.
• Driver’s license and own reliable transport and PDP when deployed as a driver.

Remuneration and benefits:

• Market related salary
• Kaelo
• Provident fund (PSSPF)

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies Medicare has a an opportunity for a security guard to Render a security service in terms of the Private Security Industry Regulations Act 56 of 2001 as amended for the Dis-Chem Group that meets Dis-Chem’ security requirements to protect assets, property and staff by creating a safe and secure environment, through identifying signs of criminal activities or disorder and investigating disturbances while adhering to legislation relevant to the industry and best practice.

Minimum Requirements…

Essential:

• Grade 12 – Matric or a Senior Certificate
• Proof of COVID-19 Vaccination Certificate
• Grade C accreditation with the PSIRA
• A general minimum exposure of at least 3 years in the retail industry, such as shopping malls and warehouses

Advantageous:

• At least 1 year specific previous experience in a similar role

Job Specification…

• Be vigilant and alert of surroundings to identify suspicious activities and apprehend criminals or remove violators according to the legal authority invested in the industry and Dis-Chem standard operating procedures for the specific post through.
• Random patrols of the premises on regularly basis to ensure optimal visibility and reduce risks.
• Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrian’s access points to allow entry only to individuals with the correct authorization.
• Investigate and report signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting Dis-Chem assets.
• Be clearly visible as far as reasonably possible as deterrent to discourage criminal activities, prevent theft, – damage, – personal injury, and other dishonourable acts.
• Be professionally courteous and friendly, approachable, and willing to help others when receiving guests, customers and employees.
• Access control – searching of staff, suppliers and company merchandisers.
• Maintain and complete all registers and occurrence books.
• Cancel staff purchasers and goods declared.
• Supervise and check refuse removal according to Dis-Chem standards
• Protect the property and assets of the business from all dishonest persons, action or any acts of malicious behaviour that could result in the company suffering loss.
• Be present at your post at all times when on duty.
• Practice good customer service relations for all Dis-Chem internal and external customers.
• Report any unusual or suspicious behaviour by staff, customer or suppliers.
• Opening and closing procedures-to be present observant and vigilant at the opening and closing of the site.
• Ensure that all doors and windows are locked at the end each day.
• Ensure that all water taps turned off when applicable.
• Do continuous personnel frisking and searches on a daily basis.
• Do thorough and proper vehicle searches throughout the day.
• Report any suspicious incidents verbally to management in detail with the submission of a written detailed report as soon as conveniently possible.
• Contact policing and emergency authorities and make written or verbal reports to law enforcement officers when needed as legally required and in accordance of Dis-Chem procedures.
• When problem situations or crisis arise or have been dealt with to maintain observing surroundings and report to management on findings and or changes in identified that intensify the situation.
• After a crisis, report the incident to management, the police or the appropriate authorities (such as the fire services in the case of a fire outbreak) with a detailed written report concerning the incident and your activities around the incident.
• Monitor the alarm systems and or video cameras and operate detecting/ emergency equipment when needed.
• When working during the night or alone e.g. after hours render on-going surveillance of the premises by patrolling the grounds and using closed-circuit camera monitoring or alarm systems to detect and investigate suspicious activities to ensure that only legal entrance to the premises is maintained.
• In emergency situations provide assistance and the emergency teams e.g. alert first responders, clinic sisters, managers etc.
• Maintain order during evacuation procedures and at assembly points by providing exact directions or decisive actions to ensure the safety of lives and property by preventing stampedes and breakdown of law and order or illegal entrance to the premises.
• Offer on-going security advice and safety warnings and tips to ensure that all security and safety precautions are adhered to.
• Be vigilant – watch out for any suspicious activities that may mean a breach in security measures that have been put in place on the site.
• Interpret quickly whatever is seen and act accordingly.
• Respond quickly and correctly during crisis – be alert to avoid being caught unaware.
• Know how best to respond to various dangerous situations according to industry and Dis-Chem standard operating procedures.
• Getting help – During some very dangerous situations (such as armed robbery attacks or assaults with deadly weapons), waste no time in calling the police to prevent loss of lives or property.
• Take accurate notes of unusual occurrences and daily activities.
• Enforce rules and regulations to prevent criminal activity before it happens.
• Perform special duties – receive phone calls, respond to text and email messages, and run vital errands for the department according to Dis-Chem and industry standard operating procedures.

Competencies

Essential:

• PSIRA knowledge
• Fire emergency and relevant Health and Safety Training and exposure
• English – Read, write and speak well as it is the organization’s official language.

Advantageous:

• 3^rd Language

Special conditions of employment:

• PSIRA registered.
• Grade C PSIRA accreditation.
• Fully Vaccinated against COVID-19  (proof of vaccination certificate)
• South African
• MIE, clear criminal and credit.
• Driver’s license and own reliable transport and PDP when deployed as a driver.

Remuneration and benefits:

• Market related salary
• Kaelo
• Provident fund (PSSPF)

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies has an opportunity available for Office Administrator for their Oncology Division based in Midrand. You will be responsible to ensure all office administrative duties in Oncology are executed according to the standard operating procedure.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Minimum 1 – 2 years working experience in an administrative role
• Computer Skills – Microsoft Office: Word, Excel, PowerPoint and Outlook. Unisolv

Advantageous:

• Diploma in Finance or related field

Job Description:

Oncology Operations Admin:

• Ensure that Pharmacists/Assistants annual SAPC Fee lists are updated and submitted to management for payment.
• Assist with TAX invoice queries as and when required.
• Ensure that the daily cash-up are in compliance with company policy as detailed in the standard operating procedures. Deadlines are to be strictly adhered to.
• Investigate run-ends daily for any errors.
• Manage cleaners and their daily schedules including ensuring suitable catering is prepared for meetings.
• Assist in the management of switchboard and all reception duties daily.
• Ensure script tracking is sent to the claimers daily.
• Resolve the Courier queries and ensure a two-hour turnaround time is adhered to.
• Prepare lunch orders weekly.
• Ensure cleaner schedules are signed off and filed weekly to ensure compliance with the SAPC requirements.
• Ensure that Cash-up is finalised according to set deadlines.

Maintenance:

• Oversee the administration vehicle maintenance, this includes:
  • Annual licensing
  • Services
  • Petrol Card Renewals.
• Log any service issues with external service providers for any BSC’s and Fridges.
• Prepare practice lists in order to arrange bi-annual services for the BSC’s and Fridges both on-site and offsite.
• Ensure reports received for the BSC’s and Fridges on the shared drive so that is accessible to the management team.

General Administration:

• Ensure that Pharmacists indemnity are updated and distributed annually.
• Order badges when required.
• Update Telephone Extension list when required.
• File Driver’s Proof of Delivery daily.
• Log HEAT Calls for any issues such as Printers, Computer and Unisolv Integration.

Competencies

Essential:

• Good problem-solving skills
• Strong command of the English language
• Good Communications skills
• Deadline driven
• Trustworthy and honest

Special conditions of employment:

• South African citizen
• Clear credit and criminal records
• Willing to provide support outside of normal working hours

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies has adopted a mandatory vaccination policy, effective 1 June 2022. Applicants must be willing to submit a valid vaccination certificate as of the date of implementation of the policy.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies’ in Midrand has an opportunity available for an Oncology Picker to join the team. The main purpose of this role will be to achieve operational excellence, within the Dis-Chem Oncology area. Ensure efficient and accurate picking of stock in line with company standard operational procedures

Minimum Requirements…

Essential:

• Grade 12 / Matric
• 1 years relevant working experience

Advantageous:

• Supply-Chain or Logistics Degree or Diploma
• Demonstrate knowledge of relevant computer packages, SAP EWM, Microsoft – Word , Excel and outlook
• Able to capture information and reports

Job Specification…

Picking:

• Ensure orders are picked once an order is received via an arm-mount device.
• Ensure that necessary crates are used, and rules are followed at all times, when receiving picking instructions
• Ensure necessary standards of speed and accuracy are maintained, while picking.
• Ensure all goods when picked are loaded into the system guided coloured HU or box.
• Ensure that the completed order is dropped, off at the correct checking area or conveyor.
• Don’t remove stock from the warehouse area, without proper documentation or the approval of the supervisor, manager or pharmacist.
• Complete the daily machine checklist.
• Ensure that specialized procedures and security measures are followed, when picking in areas, like fridge, food or surgical areas.
• Ensure that the warehouse and storage areas space is used in an optimal manner.
• Must be willing to be rotated to where needed and must be willing to perform any other functions within the department, should the need arise.

Customer Service:

• Ensure compliance with high standards of accuracy to meet customer requirements.
• Ensure efficient and timely picking, to ensure the on-time dispatch and delivery of customer orders.
• Have effective and efficient relationships with internal customers to improve operating efficiencies.

Stock Security:

• Report all damaged goods, variances and errors to supervisor or management.
• Complete an administrative form and complete organisational formalities for damages / accidents that occurred while packing.
• Mark and report any merchandise which is short dated or expired to the Inventory manager.
• Apply a procedure of stock rotation when packing away stock (Earliest expiry date, to be picked first).
• Apply a procedure of stock rotation when picking stock that expires (FEEFO – First Expiry First out).
• Provide information for the completion of incident reports in relation to health and safety issued and any accidents
• Be always security conscious and avoid theft or fraud.

Competencies

Essential:

• Knowledge of Distribution Centre, logistics and supply chain operations
• Have knowledge of the business measures and targets, directly related to own role.
• Works with colleagues as a team player in order to achieve operational goals and targets
• Demonstrates a customer service mind set.
• English – Read, write and speak well.
• Ability to work under pressure and have good attention to detail
• Deadline driven

Special conditions of employment:

• South African Citizen
• Be able to adapt to working hours according to business needs.
• Must be willing to be rotated to where needed and must be willing to perform any other functions within the department, should the need arise.
• Physical demands include walking and standing, climbing, kneeling, push and pull objects, lift and move objects , repetitive bending.
• MIE, clear criminal and credit

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem pharmacies has adopted a mandatory vaccination policy, effective 1 June 2022. Applicants must be willing to submit a valid vaccination certificate as of the date of implementation of the policy.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.