Overall Purpose of the Job: 
Responsible for providing an efficient human resource administration and record keeping service to the business. Working as part of the Human Resources Shared Services team, will deliver transactional services to employees, Line Management and the HR Business Partners. The responsibilities will include, staff appointments and terminations, payroll input, leave administration, long service awards, file management and consultation.

Key Performance Areas: 

• Processing the relevant payrolls and maintaining related record.
• Ensure timeous submission of payroll information to payroll department.
• Preparation of accounting transactions and documents and proper record keeping of these documents.
• First point of contact for any payroll-related queries.
• Administer medical aid, medical insurance and gap cover applications and terminations.
• Liaison with medical aid, medical insurance and gap cover applications and terminations.
• Prepare reports for management on leave taken and leave liabilities.
• Prepare reports and stats on submissions of appointments, terminations changes, queries and projects.
• Responsible for daily operations and activities on the payroll system.
• Responsible for the internal management if the employee’s details and accuracy of the data.
• Capturing new appointments, terminations, and changes unto the HR/Payroll system.
• Ensures staff files are maintained and kept up to date.
• Run bank change reports to ensure capturing of bank details are correct.
• Consult and train on HR Policies to employees and line manage.
• Manage HR & Payroll projects from an end-to-end process.

Educational Qualifications: 

• Grade 12
• Diploma in Human Resource
• Must have attended at Payroll processing short courses.

Systems and Knowledge Requirements: 

• Advance experience of MS Office.
• Intermediate knowledge of general payroll systems.
• Good English language skills, both written and verbal.
• Full understanding of HR and Payroll best practices.
• Full understanding of SA Labour Legislation.

Competencies: 

• Good telephone manner.
• Planning and organizational.
• Ability to work independently, accurately and under pressure.
• Ability to train colleagues and teams on policies, processes and forms.
• Ability to revise policies and design or review policies and processes.
• Numeracy.
• Administration.
• Interpersonal.
• Time Management including ability to meet deadlines.
• Customer service.
• High attention to detail.

Experience in years: 

• More than 5 years’ experience processing payroll into a payroll system.

Behavioural Attributes: 

• Team player.
• Discretion/ Able to work confidentially.
• High attention to detail.
• Patient.
• Accuracy of documents and processing.
• High ethical standards.
• Self-Management.
• Be innovative – changes occur monthly, be able to adapt and present solutions to process challenges.

Click Here To Apply

Reporting to:  Sales Manager

PURPOSE: To effectively quote and sign up potential clients requiring the services of ADT Security.

QUALIFICATION & EXPERIENCE:

• Matric
• 3 years’ sales experience
• Drivers license
• Reliable Own Car Required
• PSiRA Grade C – advantageous

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Listener experience advantageous
• All paperwork scheduled for installation the following day must be in by 12h00 with Contracts Centre, for processing. Contracts Centre to have paperwork to at CIS by 12h00 and in stores by 13h00
• Accurate submission of reports \ research information to department heads or hub leaders when required
• Timeous submission of cell phone statements and commission sheets.
• Book appointments between 08h00 to 17h00 – one and a half hours apart, or as discussed with coordinators
• Add-on (additional equipment or upgrading of existing equipment) – client account number to be recorded for outstanding monies check
• Link-up (existing alarm system, maybe with another company or new client moving into premises that has a system) – Ex-response Company name to be recorded
• Alarm only (no radio link-up – only alarm equipment)
• Full alarm (completely new alarm with radio link-up)
• Panic Alarm (panic system with radio link-up)
• Coordinator to telephone consultant with appointment details. Should the consultant be unavailable – a voice message will be left.  Coordinator to confirm lead receipt with rep
• Coordinator to fax appointment sheet to relevant Hub 16h00 daily.
• Consultants will phone coordinators on an hourly basis to advise of their own booked appointments and to receive their new appointment details. Consultants to also advise coordinators to times they will be unavailable to do appointments.  This will eliminate double bookings.
• Consultant visits client and quotes at the appointed time

PERFORMANCE STANDARDS

• To ensure that all contracts and quotations are completed accurately and in full, where necessary drawings and or technical addendum’s to be attached.
• Ensure timeous submission of all paperwork.
• Ensure that all stats maintained are accurate
• Ensure all feedback on direct leads is accurate

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.